General Conditions for hire of guest bedrooms
Bookings become binding on receipt of your deposit or once you receive a confirmation email for booking requests via www.relais-du-beffroi.fr. It implies acceptance of the present General Conditions
The deposit is fixed to 25€ per room and per night. Deposits may be banked on receipt. In this case, the deposit will be deducted from the final invoice for the agreed stay.
In the case of an online booking at www.relais-du-beffroi.fr, the credit card transmitted by the customer gives the right to the Relais du Beffroi to withdraw the amount of the deposit or the total amount of the booking, in cases of cancellation or no show. See detail in next chapter. Otherwise, full payment will be asked onsite before your departure.
N.B. : For last-minute bookings (<7 days), full payment is required with the booking.
Cancellation by the client
Cancellation must be notified by letter or e-mail.
Cancellation before the stay commences (direct booking)
If cancellation occurs less than 5 days before the beginning of the stay, the deposit is retained by Relais du Beffroi.
If cancellation occurs less than 2 days before the beginning of the stay, Relais du Beffroi will retain the deposit and reserves the right to demand payment of the balance of the stay.
Cancellation before the stay commences (booking via brokers)
See conditions at the broker site (booking.com, AirBnb, Tripadvisor…)
If the Client finally doesn’t show up the day of the beginning of the stay during the proper check-in hours (see below), Relais du Beffroi will retain the deposit and reserves the right to demand payment of the balance of the stay.
Stay is cut short
The whole price of the stay is retained by Relais du Beffroi. Extras paid for but not consumed will be reimbursed.
Cancellation by the owner
If a booking is cancelled by Relais du Beffroi, the client will be informed and the deposit will be refunded within 8 days.
Check-in / Check-out
Arrival time: Rooms are available from 6:00PM. Clients should arrive no later than 8PM.
Departure should take place before 11AM
Maximum capacity per room is 2 persons. Relais du Beffroi is entitled to refuse any persons in excess of the maximum capacity. This would be considered as a breach of contract by Relais du Beffroi and no refunds will be made.
Use of the premises
Clients should respect the quiet character of the site and use it as intended. The client agrees to leave the room in faultless condition at the end of the stay and expressly agree to pay for any damage for which the client is responsible.
No smoking Smoking is not permitted in any part of the house or bedrooms. If you wish to smoke, please go into the garden.
Guests are not allowed to give access to the Bed and Breakfast to anybody not officially registered as a guest.
Thefts and accidents
Theft and accidents: Relais du Beffroi declines any liability for theft or injury occurring in the property.
Animals (even small ones!) are not accepted. If the client fails to comply with this condition, Relais du Beffroi may refuse the animal(s). Such refusal shall not be considered as a modification or breach of contract by Relais du Beffroi and no refunds will be made.
The present General Conditions may be amended at any time without notice. Filling a booking form at www.relais-du-beffroi.fr or payment of a deposit implies acceptance, and compliance with, the present General Conditions.