General Conditions for hire of guest bedrooms
Booking a room at the Relais du Beffroi implies acceptance of the present General Conditions
During online booking at Relais du Beffroi website (www.relais-du-beffroi.fr), no debit is processed on credit card details provided by customer. Payment is due at the end of the stay.
In the case of an online booking at www.relais-du-beffroi.fr, the credit card transmitted by the customer gives the right to the Relais du Beffroi to withdraw the amount of the cancellation or no show fees only if applicable (see next chapters).
Cancellation by the client
Cancellation must be notified by email by the customer.
Cancellation before the stay begins (direct booking)
If cancellation occurs more than 24 hours before the stay (5PM the day before the arrival), no cancellation fees is due by the customer.
If cancellation occurs less than 24 hours before the stay (5PM the day before the arrival), cancellation fees corresponding to the total amount for the first night only is due by customers.
Cancellation before the stay commences (booking with partners)
See specific conditions at the partner site (booking.com, AirBnb, Expedia…)
If the Client finally doesn’t show up the day of the beginning of the stay during proper check-in hours (see below), the payment of the total amount of the stay is due by the customer. Relais du Beffroi entitled to charge the credit card transmitted by the customer and use the reserved room for another purpose.
Stay is cut short
The whole price of the stay is due by the customer.
Cancellation by the owner
If a booking is cancelled by Relais du Beffroi, the client will be informed as soon as possible. No compensation will be provided to customer.
Check-in / Check-out
Arrival time: Rooms are available from 5:00PM. Check-in is possible between 5PM and 8PM.
The rooms must be freed before 11AM
Maximum capacity per room is 2 persons. Relais du Beffroi is entitled to refuse any persons in excess of the maximum capacity. This would be considered as a breach of contract by Relais du Beffroi and no refunds will be made.
Use of the premises
Clients should respect the quiet character of the site and use it as intended. The client agrees to leave the room in faultless condition at the end of the stay and expressly agree to pay for any damage for which the client is responsible.
No smoking Smoking is not permitted in any part of the house or bedrooms. If you wish to smoke, please go into the garden.
Guests are not allowed to give access to the Bed and Breakfast to anybody not officially registered as a guest.
Thefts and accidents
Theft and accidents: Relais du Beffroi declines any liability for theft or injury occurring in the property.
Animals (even small ones!) are not accepted. If the client fails to comply with this condition, Relais du Beffroi may refuse the animal(s). Such refusal shall not be considered as a modification or breach of contract by Relais du Beffroi and no refunds will be made.
The present General Conditions may be amended at any time without notice. Booking by telephone, mail or internet at www.relais-du-beffroi.fr implies acceptance, and compliance with, the present General Conditions.